Alan Shawn Feinstein Middle School
Technology Issue Status Page
This is the queue of problems that have been reported with computers in the building. This site will be updated daily to reflect problems that have been reported. Every attempt will be made to resolve the issues in the order that they are reported, but there are some issues that take priority. If your problem is not on this list, please send a message to jason@coventryschools.net. Include a detailed description of the problem.
If you see your room listed on this page, there is no need to report it again.
Please do not send "reminders" or repeat phone calls; they are not necessary.
Outstanding Hardware Related Issues
| Room | Date Reported | Problem | Comments |
| Cust | 8/29/2008 | needs pc connected | |
Outstanding Software Related Issues
| Room | Date Reported | Problem | Comments |
| 333 | 11/10/2008 | Install Expression | |
Resolved Issues
| Room | Date Reported | Problem | Resolution | Resolution Date |
| 328 | 11/10/2008 | Needs Frontpage | Installed | 11/10/2008 |
| 218 | 11/06/2008 | need new keyboard | installed/tested | 11/07/2008 |
| 304 | 11/06/2008 | Needs speaker and connect to Monovision | Done | 11/06/2008 |
| 124 | 11/05/2008 | Check network printer | Jam Cleared | 11/05/2008 |
| 333 | 11/07/2008 | Reconnect computer/printer | done and tested | 11/07/2008 |
| 214 | 11/08/2008 | Installed scanner | installed and tested | 11/07/2008 |
| 224 | 11/10/2008 | Tested/installed Mimio | 11/10/2008 | |
| 227 | 10/27/2008 | Update laptop | updates | 11/07/2008 |
| 341 | 10/27/2008 | Install Math Missions | Installed | 11/07/2008 |
| Media | 10/25/2008 | Install Expression on all | installed | 11/07/2008 |
| 208 | 10/24/2008 | Needs dell scanner installed | installed and tested | 10/27/2008 |
| 316 | 10/23/2008 | Student pc is not working | replaced power supply | 10/27/2008 |
| 203 | 10/23/2008 | Install new printer | installed and tested | 10/27/2008 |
| 124 | 10/25/2008 | Install ETCR | installed | 10/27/2008 |
| 115 | 10/22/2008 | Replace mouse | installed | 10/25/2008 |
| 125 | 10/21/2008 | Update flash and shockwave | installed and tested | 10/25/2008 |
| 320 | 10/21/2008 | Computer not booting | reinstalled Windows | 10/24/2008 |
| 227 | 8/27/2008 | laptop needs update | installed | 10/14/2008 |
| 217 | 10/25/2008 | Keyboard in producing wrong symbols | uninstalled keyboard program | 10/27/2008 |
| 201 | 10/10/2008 | computer making high pitch beep | replaced RAM and tested | 10/14/2008 |
| 213 | 10/6/2008 | needs Expression | installed | 10/14/2008 |
| 212 | 10/6/2008 | needs Expression | installed | 10/14/2008 |
| 214 | 10/6/2008 | needs Expression | installed | 10/14/2008 |
| 203 | 10/6/2008 | needs Expression | installed | 10/14/2008 |
| 225 | 10/14/2008 | computer not connecting to internet | replaced patch cable | 10/14/2008 |
| 207 | 9/22/2008 | no internet connection | replaced patch cable | 9/23/2008 |
| 227 | 10/5/2008 | room needs scanner | repaired and installed new scanner | 10/07/2008 |
| 227 | 10/02/2008 | computer damaged by roof leak. | repaired and reinstalled | 10/07/2008 |
| 227 | 10/02/2008 | computer 11 needs Robolab | installed | 10/07/2008 |
| 315 | 10/06/2008 | needs scanner installed | installed and tested | 10/07/2008 |
| 320 | 10/01/2008 | computer not recording | reinstalled Quicktime | 10/02/2008 |
| 109 | 9/30/2008 | needs new monitor | installed | 10/02/2008 |
| 207 | 9/22/2008 | no internet connection | replaced patch cable | 9/23/2008 |
| 305 | 10/07/2008 | New pc not connecting | added to domain | 10/07/2008 |
| 305 | 9/10/2008 | needs 2nd pc connected | installed and tested | 9/23/2008 |
| 332 | 9/23/2008 | needs frontpage | installed | 9/23/2008 |
| 333 | 9/23/2008 | requested Expression | installed | 9/23/2008 |
| 127 | 9/22/2008 | needs Frontpage | installed | 9/23/2008 |
| Media | 9/18/2008 | Set up logon for stations | DONE | 9/18/2008 |
| Main Office | 9/19/2008 | Computer will not boot | replaced BIOS battery | 9/19/2008 |
| Laptop cart 1 | 9/19/2008 | Laptop 2 lost Office icons | reinstalled | 9/19/2008 |
| Media | 9/1/2008 | Install Fitnessgram | installed and tested | 9/16/2008 |
| 333 | 9/18/2008 | Install frontpage | installed | 9/19/2008 |
| 136 | 9/17/2008 | Check Edmark install | reinstalled and tested | 9/19/2008 |
| Reading | 9/17/2008 | Read180 not working | installed old version of Quicktime | 9/19/2008 |
| 301 | 9/16/2008 | Upgrade laptop | installed SP3 and Office | 9/19/2008 |
| 132 | 9/15/2008 | Install Expression | Installed | 9/18/2008 |
| 227 | 9/10/2008 | new pcs setup and installed | installed | 9/19/2008 |
| 132 | 9/17/2008 | No power to PC | checked power supply | 9/18/2008 |
| 320 | 9/17/2008 | Need printer | installed | 9/19/2008 |
| 131 | 9/17/2008 | Need Frontpage | installed | 9/19/2008 |
| 126 | 9/11/2008 | printer hook up | installed | 9/12/2008 |
| 133 | 9/11/2008 | printer not working | reinstalled and tested | 9/12/2008 |
| 301 | 9/10/2008 | needs scanner hooked up | installed and tested | 9/11/2008 |
| 330 | 9/8/2008 | Needs printer installed | installed and tested | 9/9/2008 |
| 10 rooms | 9/8/2008 | need Frontpage | installed | 9/9/2008 |
| 316 | 8/28/2008 | needs another pc | installed | 9/9/2008 |
| 130 | 9/4/2008 | needs printer installed | installed | 9/8/2008 |
| Office | 9/3/2008 | Work on Tardy Codes | got info and installed | 9/6/2008 |
| 301 | 9/4/2008 | Install Frontpage | installed | 9/6/2008 |
| 121 | 9/5/2008 | Install Frontpage | installed | 9/5/2008 |
| 301 | 9/4/2008 | Install Frontpage | installed | 9/5/2008 |
| 330 | 9/4/2008 | needs pc installed | installed | 9/5/2008 |
| 205 | 8/27/2008 | Needs student computer | installed and tested | 9/4/2008 |
| 136 | 8/28/2008 | Edmark software is not working | installed | 9/4/2008 |
| 325 | 8/28/2008 | New math software not working | checked and changed directory security | 9/4/2008 |
| 126 | 9/1/2008 | Frontpage not installed | installed | 9/1/2008 |
| 222 | 9/1/2008 | Frontpage not running | re-installed | 9/1/2008 |
| gym | 9/1/2008 | Install new Fitnessgram on all workstations | install and tested | 9/1/2008 |
| entire building | 8/29/2008 | all network printers need renaming | renamed to the new room numbers | 8/29/2008 |
| 330 | 8/29/2008 | Printer will not install | changed all printer names on network | 8/29/2008 |
| 325 | 8/28/2008 | Math software needs to be installed | Installed on all 6 computers | 8/29/2008 |
| 320 | 8/28/2008 | needs printer installed | installed and tested | 8/29/2008 |
| 328 | 8/28/2008 | Internet search error | uninstalled and reinstalled | 8/29/2008 |
| gym | 8/27/2008 | new fitness gram software | installed on server | 8/29/2008 |
| vp office | 8/28/2008 | email issues | configured outlook | 8/28/2008 |
| 138 | 8/28/2008 | email issues | configured outlook | 8/28/2008 |
| 208 | 8/28/2008 | email issues | configured outlook | 8/28/2008 |
| 213 | 8/28/2008 | needs printer installed | installed and tested | 8/28/2008 |
| 216 | 8/28/2008 | printer/scanner installed | installed and tested | 8/28/2008 |
9/